Training and Feedback?
It takes time for any assistant to understand the working culture which matches your requirement. So please give time. Giving feedback regularly will help the assistant to understand your requirement and to perform the task more efficiently for better productivity.
When sending task?
Clear instructions: This will save a lot of time and it would help if you can draft the instructions in a way the assistant can understand during the initial stages of outsourcing the task.
Deadline: At end of your instructions, if you provide a deadline so that it helps the assistant to complete your task in the specified deadline if you have any deadline.
Urgent Tasks: if you have something that is urgent, please add the word urgent to the subject line so that the assistant can attend it and make sure to complete it ASAP.
Dos and Don’ts: If you have any do’s and Don’ts please educate your assistant so that he/she follow strictly.
Time Zone difference: As we work in different time zone, sometimes in the night (my time) my responses to your email/chat may be delayed but I make sure that I will get back to you ASAP.
What are the modes/means by which I can contact/communicate?
You can reach us (as you are comfortable with) through Mail/Chat/Skype/Phone
What is 7 Days Trial Period?
This is a trial period where you will not be billed for the service, you can try the service for free. A total number of hours should not exceed more than 4hrs. Once you finish the 4hrs and if you would like to continue you will be billed for the hours that you used as per the agreed rate/hour. If you don’t want to continue you will be not billed. Tasks that require special skills like website design/ graphic design, SEO, etc., will be not covered in this 7-day trial period.
How is Billing Done?
Billing is done on the excel sheet which includes all the details (Date, no of hours, Descriptions, hourly rate, Time log, etc.) if you need a proper invoice for filling,
please let us know, We can send that to you, we freelancers just follow the excel for the timesheet. Every task is billed in increments of 15 mins. For example, if you give us a task where I spent only 11mins so you will be billed 15mins. If the task takes more than 15mins it will be billed as per the actual time it took to complete.
What is the Pricing?
Non-Technical Tasks: $12 – $20 /hour or as per the rate that you agreed upon (Negotiable)
Technical Tasks: $15 – $25/hour or as per the rate that you agreed upon (Negotiable)
How will I make payment? What are the different modes to make payment?
- You can pay through PayPal (Any Additional charges will apply)
- Direct Bank Transfer (Account details will be provided)
- Paying through money transfer sites like transferwise.com
Is my data secured?
We respect the privacy of every individual. We take great measures to ensure the
privacy and confidentiality of any personal information.
All personal information supplied will remain within our organization and will not be shared with any external entity unless prior permission is given.
10 Reasons to Hire a Virtual Assistant
Virtual Assistants work remotely so you don’t have to find them a desk / office space
A VA is cheaper than employing a full-time member of staff
There are no minimum hours or contracts so it is a ‘pay as you go’ service which you can use as and when you need it
Having a VA to take care of your business admin will allow you more time to focus on growing and running your business, safe in the knowledge that your VA is looking after certain tasks for you
Small business owners often find it hard to switch off from their business, but a VA can allow you to outsource certain tasks that you either shouldn’t be doing, or don’t have time for
Using a VA will eliminate the need for interviewing, hiring and firing and the costs associated with that
Busy at home as well as at work? Your VA can take care of errands such as planning or researching your family holiday, party or event (when we can all party again!)
If you always feel like you need an extra hour in the day, a VA could be the perfect solution so you can channel your energy where it is needed
I handle the day to day, So you can focus on the things that matter
Read About the Benefits of a Virtual Assistant
Are you looking to hire a virtual assistant? In this article, we will talk about everything you need to know about...